In short
We use your data (such as your name and parent phone number) to activate your subscription and track your progress. Your data is not sold or shared outside the platform (except payment providers like Fawry), and it is kept secure.
We collect only the data necessary to provide the educational service, including:
- Student data: full name, student phone (optional), grade level.
- Parent/guardian data: parent phone number (required for communication and follow-up).
- National ID (student): may be requested to verify identity and prevent duplicate accounts.
- Technical data: device type, browser, and IP address (for security).
- Payment data: payment confirmation from gateways to activate subscriptions. We do not store bank card numbers.
We use your data only for:
- Activating subscriptions and opening lessons in your account.
- Personalizing content for your grade level.
- Progress reports sent to parents/guardians.
- Technical support.
- Security and preventing unauthorized access.
No. We do not sell, rent, or share your personal data with third parties for marketing.
The only exception is sharing necessary data with parties that help operate the platform, such as payment gateways and hosting providers.
Fair use: Your account is personal and for your use only.
- Sharing login credentials with anyone else is strictly prohibited.
- If account sharing is detected, the account may be suspended immediately without refund.
All content on this platform is exclusive intellectual property of Ms. Eman El-Dahshan.
- Downloading, recording, republishing, or distributing any content is forbidden.
- Violations may lead to legal action and permanent account closure.
Yes—your data security is our top priority. We use:
- SSL encryption for all connections.
- Secured servers and database protection.
- Restricted access so only authorized support staff can view data when needed.
We trust the quality of our content and care about your satisfaction.
- Before activation: refunds are available if you have not activated the code or watched any part of the lesson.
- After activation: no refunds are issued.
- Contact support via WhatsApp within 48 hours of payment for refund requests.
You have the right to:
- Access your data from account Settings.
- Correct your data by contacting support.
- Delete your account (this forfeits all subscriptions).
We use only essential cookies required for the platform to work properly (e.g. remembering that you are logged in). We do not use them to track you or show ads.
We may update this Privacy Policy from time to time. Material changes will be announced prominently on the platform.
For any questions about this Privacy Policy, contact us via the Contact page or support phone numbers.